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Dongcheng District Completed the Work about Applicants’ Online Application for Supplementary Payment of Endowment Insurance Premiums

 

Firstly, a seminar was organized, and a working group for supplementary payment of endowment insurance premiums was formed and composed of elites from the Mobile Personnel Archives Office, the Social Insurance Service Office and the Human Resources Service Office. These members undertook specific responsibilities. Secondly, officers should strengthen big data analysis and classify information by the age, registered residence and archives storage offices in the personnel name list to ensure that those who will retire would be given preferential services and those who apply for personnel archives would be informed clearly. Thirdly, officers should send short messages in batches according to the average business volume of the center at the beginning, middle and end of a month. From July to September, they sent short messages to applicants in 19 batches to make a reasonable arrangement for applicants. Fourthly, officers telephoned those who failed to receive the messages. In case of wrong phone numbers, they notified applicants or their family members after referring to the phone numbers on file for insurance. Finally, 99.8% of applicants have been notified by sending short messages and phone calls. Other 13 applicants who failed to be contacted by short messages or phone calls were notified by EMS from the center. Thus all the applicants have been informed and related records were made to ensure the rights and interests of applicants. Fifthly, each staff member strengthened the awareness of risk prevention and was notified of supplementary payment policies. Special commissioners were appointed to review archives and a recheck process was added to improve the efficiency of supplementary payment review and avoid any errors. 

From July 1 to September 30, 2020, the Dongcheng District Public Service Center has reviewed 2,743 online applications for supplementary payment of endowment insurance premiums. The cumulative amount of supplementary payment was about 88,508,679.8 yuan.